Frequently Asked Questions
Welcome to our FAQ page, where we’ve gathered answers to the most common questions about our escape rooms to help make your experience as smooth and enjoyable as possible. Whether you’re a first-time player or a seasoned escape room enthusiast, we’re here to provide all the details you need to know before you embark on your adventure.
Here, you’ll find information on a variety of topics, including how to book a room, what to expect during your experience, and tips for solving puzzles. We’ve also addressed common concerns such as group sizes, accessibility, and our safety protocols, ensuring that everyone can participate comfortably and confidently.
Have a question that isn’t covered? Feel free to reach out to us directly, and we’ll be happy to assist. Your escape room experience is important to us, and we’re here to ensure you have a fun, memorable, and stress-free time from start to finish. Explore our FAQ section now to get all the answers you need!
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An escape room is an interactive escape game where you and your team are “locked” in a themed room and must work together to complete a mission before time runs out. It’s the perfect team building activity, designed to challenge your communication, problem-solving, and critical thinking skills. During your escape room experience, you’ll find clues and solve puzzles hidden throughout the room, uncovering secrets and advancing the story. Each of our escape room puzzles is designed to be exciting, immersive, and unforgettable- whether you’re playing with family, friends, or coworkers!
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The cost of our 60 minute games are $30 per person and the cost of our 90 minute game is $45 per person.
Children 5 and under are free.
Large Groups (more than 10) please call us at 615-728-8339 to book and receive 20% OFF.
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All of our games are designed to play with 2 - 8 players, however if you have a larger party please call 615-728-8339 to book.
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All games are suitable for all ages however, anyone under the age of 16 must be under adult supervision.
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We require all groups to arrive 15 minutes PRIOR to your reservation time to allow for briefing.
If you arrive after the start time of your reservation, you may not be granted your full allotted time for the mission.
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We do not offer refunds. However, you may change the date and time of your reservation with at least a 24 hour notice. We will do our best to accommodate you on an alternate date and time in the event of an unforeseen circumstance.
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All of our rooms are private experiences.
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Booking online insures that you and your group are able to book your preferred room and time. However you are also able to book in person and over the phone.
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We offer 15% off for Military, Teachers, and First Responders with ID. Call 615-728-8339 to book to receive the discount and show your ID at arrival.